Technical Support Request is provided free, by email, for 12 months from purchase or upgrade in New Zealand by Megabits. This means that if you are having trouble getting Vectorworks to run properly in your computer, call us on 09 445 8480.
Free technical support does not include issues with printers, or other devices attached to a computer using your software
Before doing this please ensure the following:
- Ensure you have the latest Vectorworks Service Pack installed, e.g. if Vectorworks 2016 – SP3. You’ll find your updates here.
- For answers to common problems or search the general knowledgebase.
Please be aware that issues that are deemed to be training related will be chargeable at current rates.