Technical Support Request Vectorworks

This is provided free, by email, for 12 months from purchase or upgrade in New Zealand by Megabits. This means that if you are having trouble getting Vectorworks to run properly in your computer, contact us by filling in the Technical Service Request form on this page.

Free technical support does not include issues with printers, or other devices attached to a computer using your software

Before doing this please ensure the following:

If you are including a file please send example files FREE via:, or Dropbox

Please be aware that issues that are deemed to be training related will be chargeable at current rates.

Personal details

Technical details


  • Troubleshooting a problem prior to calling Technical Support will also aid in a speedy resolution. Basic troubleshooting tips include;

Please tick these items


Talk to us to arrange a complimentary demonstration for your business

Call us on 09 445 8480 anytime between 9.00 am-5.00 pm Monday to Friday