Megabits Trust was created by Dave and Marilyn Best, whose experience in the computer industry and commitment to personalised customer service has seen Vectorworks become synonymous with an exceptional user experience.To provide the best possible solution for our customers, we have a friendly, professional team of experience Vectorworks and Cinema 4D experts available to offer support and advice.
As a co-owner of Megabits and the Business Manager, my goal is for you to have the best software solution for your needs. With that in mind, we’ll spend the time with you determining your requirements before we offer any solution. — Marilyn Best
Our objective at Megabits is to ensure you have the right tools for the job. We’ll also encourage you to invest in yourself, with software education.
If you require Macintosh or Windows hardware technical support, Acronym have people skilled in both platforms who are available to work online or onsite with you, for the appropriate fees.
Marilyn Best – Business Owner & Manager
With more than 30 years’ experience in technical and management roles within the computer industry, Marilyn knows how to provide exceptional support for technology users.She co-founded Megabits with Dave Best, initially as a wholesale business that supplied Apple product retailers before it moved into supplying software solutions direct to the consumer.Today, she is responsible for the day-to-day management of the business and oversees administration, sales and orders. Her focus is on bringing the right people together to provide the best tools for each client’s uni que needs.When she’s not in the office, Marilyn enjoys a wide variety of interests – from travelling to snow skiing, cycling and singing.
Dave Best – Business Owner
With experience in both engineering and technology, Dave provides our team with a wealth of experience and wisdom.
Prior to co-founding Megabits with Marilyn Best, he spent 15 years working as a structural engineer, involved in architectural and engineering design, estimating, project management and critical path planning. He also spent 16 years working in management and sales for a computer retail business.
While his career experience has been varied, he maintains that no role was busier than his time as a solo parent to four children!
Bill Vincent – Business Consultant
Bill’s extensive experience in sales and marketing, along with his passion for construction and design, means he has a strong understanding of our customers’ business needs.After beginning his career with an engineering firm, Bill worked in the aviation and automotive industries in the UK, France and Germany. This experience was followed by a stint with IBM and a number of sales and marketing roles, largely centred on software applications, throughout New Zealand and Australia.
Bill has also run hotels and restaurants, which allowed him to indulge his passion for building and design. He is an experienced Vectorworks user and particularly enjoys using the versatile Vectorworks InteriorCAD program as kitchen design software.
Pip Best – Customer Service
Bright and outgoing, Pip enjoys dealing with people and welcomes the variety associated with her customer service role.Before joining Megabits she worked as a veterinary nurse in a rural practice however, once she joined our team, it didn’t take her long to adapt to her new profession. Coming from a ‘computer mad’ family, she quickly became proficient at using Vectorworks and Cinema 4D, and now has a wealth of practical knowledge to offer our customers.
A team player in the truest sense, Pip seeks to create an inclusive environment that encourages customer interaction and says a bonus in helping customers is the insight she is gaining into the world of architecture, landscaping and design.
Jeremy Best – Customer Service
Rejoining Megabits in March 2015, Jeremy Best draws on his innate practical bent and serendipitously gained experience in advising and assisting Vectorworks clients.
A second generation member of Best whanau who help make up the Megabits team, Jeremy’s role is customer service and technical support.
After leaving school, he enjoyed a lengthy stint in the retail sector before changing career direction. At the age of seven, he explains, he had wanted to be an inventor. “I fell in love with small improvements.”
He had a year working at Megabits and then went on to hone his practical skills by studying for a Certificate in Mechanical Engineering at AUT and later progressing to a Bachelor of Product Design.
After graduating, Jeremy worked for four years at Apartmento, specialists in in-house design and the manufacture of quality contemporary furniture. “Doing design work and problem-solving,’ he says of that time, “I really sank my teeth into Vectorworks, drawing up rooms, locating furniture and rendering to recreate life-like images on screen for clients.”
Jeremy brings that customer focus to Megabits. He also enjoys working alongside wife Pip, who has a customer support role on the Megabits team. The couple’s daughter, Harper, was born in late 2015.
Paromita Mukhopadhyay – Marketing Specialist
Paro (Paromita) handles client communications at Megabits. She also provides account support and liaises with sales consultants. She maintains the website and social media channels and is working on marketing campaigns for our brands. She is also responsible for developing customer stories and local content for our online channels.Paro has been part of the communications industry for over fifteen years. She has also been a tutor at Massey University and the Manukau Institute of Technology. A former journalist, she has also handled communications for several businesses and international development organisations. She loves technology and believes in the power of technology to improve lives.
Brendan Balemi – Support Consultant & Trainer
Valuing flexibility in a fast-changing world, Brendan Balemi applies that vision to his role as a Vectorworks trainer.
Brendan’s career path has been shaped by his practical bent and an adaptable response to life’s challenges.
After completing a building apprenticeship in Hamilton in the 1980s, he moved into joinery. For a decade, he worked in a trade he still loves but had to leave when manufacturing solid timber kitchens and the like triggered occupational asthma.
So, in the late 1990s, he turned his skills to operating CNC machines. For six years, he working with automated programs that have revolutionised machining processes, and it was during this time that he developed his fondness for CAD. Looking around at software, he chose Vectorworks 3D for its rendering and affordability. As he puts it, “it gave the biggest bang for the bucks”.
Working with Vectorworks since 2000 helped Brendan pick up the program language. “I’ve learned a lot in the industry and I’m not scared to learn and teach myself,” he says. He also benefitted greatly from fellow trainer Jonathan Pickup’s training and knowledge.
Based in Waihi, Brendan has established an architectural design business, and his knowledge of software has developed further in applying it to the building industry.
“All software is USA-based,” he says, “and you need to localise the application.”
Brendan is finding his new role as an architectural designer dovetails well with working as a Vectorworks trainer.
“I realised I like working with people rather than councils. People aren’t a container to be filled, but a fire to be lit. I love helping people and seeing them realise the potential of Vectorworks.”
Brendan’s background in joinery and building suits joinery clients who use Vectorworks InteriorCAD.
“The rate of change in design and building is phenomenal,” he says, “and it calls for a lot of information. It helps to be adaptable, to be able to think on your feet and to change with the times.”
With his CNC experience, Brendan also provides an important bridge in connecting Vectorworks InteriorCAD design software to CNC hardware. He is able to make connections work where others have tried and failed.
Jonathan Pickup – Support Consultant & Trainer
A trainer and manual writer with extensive knowledge of Vectorworks, Jonathan is an invaluable resource for Megabits’ clients. His in-depth knowledge and Vectorscript skills have been used by many clients to customise repetitive and time-consuming tasks.
Individuals, organisations and design businesses wanting to audit their work flow, troubleshoot software questions and learn new techniques can book a session with Jonathan to benefit from his Vectorworks expertise. Invariably, this investment pays off with better productivity in the organisation.
Jonathan also offers monthly online workshops, by subscription, for Vectorworks users. These are a great way to keep up to date, learn new skills and enhance your knowledge.
Acronym Computer Hardware Support – Macintosh & PC/Windows
If you need hardware technicians to help you with your Windows or Macintosh computer, we have New Zealand wide support available from Acronym.
As a Vectorworks user or Megabits client, you’ll get a reduced charge rate and enjoy top notch customer service.
To book a technician in Auckland call 09 520 1639.
To book a technician elsewhere in New Zealand call 0508 Acronym or 0508 2276696.