This is provided free by email, for 12 months from purchase or upgrade in New Zealand by Megabits. This means that if you are having trouble getting Cinema 4D to run properly in your computer, contact us.
Free technical support does not include issues with printers, or other devices attached to a computer using your software.
Please ensure you have the correct System Requirements for Cinema 4D to be operational.
A comprehensive installation guide can be downloaded here.
Please be aware that issues that are deemed to be training related will be chargeable at current rates.